Effective Date: July 31, 2020

Passion Project Health & Wellness is committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, communicate with us, purchase products, or use our services.

By using our website, you consent to the practices described in this Privacy Policy.

Depending on how you interact with our website, we may collect the following information:

You may voluntarily provide:

• Name
• Email address
• Telephone number
• Mailing address
• Billing and shipping information
• Payment information (processed securely through a third-party payment processor)
• Information submitted through contact forms
• Appointment requests
• Information submitted when registering for classes, workshops, or events

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device information
• Operating system
• Pages viewed
• Time spent on pages
• Referral websites
• Date and time of website visits

This information helps us improve website performance and user experience.

We use your information to:

• Respond to inquiries
• Schedule appointments
• Process purchases
• Ship products
• Register participants for workshops or training
• Send order confirmations
• Provide customer service
• Improve our website
• Send newsletters or promotional emails (only with your consent where required)
• Comply with legal obligations

If you become a counseling client of Passion Project Health & Wellness, your Protected Health Information (PHI) is governed by applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), where applicable.

This Privacy Policy applies to website visitors and general business interactions.

Clients receiving mental health services will receive a separate Notice of Privacy Practices explaining how Protected Health Information is collected, used, stored, and disclosed.

Please do not submit confidential medical or mental health information through website contact forms or email unless specifically instructed to do so.

Information collected in connection with Reiki sessions, wellness coaching, workshops, classes, or other holistic wellness services is maintained with appropriate confidentiality.

These services are not medical treatment and are not subject to HIPAA unless provided as part of licensed clinical services.

When you purchase products through our website, we collect information necessary to:

• Process payments
• Fulfill orders
• Ship purchases
• Communicate regarding your order
• Maintain purchase records

Credit card information is not stored by Passion Project Health & Wellness. Payments are processed through secure third-party payment processors that maintain their own privacy and security standards.

Our website may use cookies and similar technologies to:

• Remember user preferences
• Improve website performance
• Analyze website traffic
• Understand visitor behavior

You may disable cookies through your browser settings; however, doing so may affect website functionality.

If you subscribe to our newsletter or marketing emails, you may receive:

• Wellness tips
• Practice updates
• New product announcements
• Event information
• Special promotions

You may unsubscribe at any time by clicking the "Unsubscribe" link included in our emails or by contacting us directly.

We do not sell, rent, or trade your personal information.

We may share information with trusted third parties that assist in operating our business, including:

• Payment processors
• Website hosting providers
• Email marketing platforms
• Shipping carriers
• Appointment scheduling platforms
• Technology service providers

These service providers are authorized to use your information only as necessary to perform services on our behalf.

We may also disclose information if required by law, court order, or to protect our legal rights.

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to use commercially acceptable security measures, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

Our website is not intended for minors under the age of 18.

We do not knowingly collect personal information from children through this website. If we become aware that such information has been collected, we will take reasonable steps to delete it.

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or policies of those websites. We encourage you to review their privacy policies before providing personal information.

Depending on your state of residence, you may have certain rights regarding your personal information, including the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of eligible personal information
• Request information regarding how your data is used
• Opt out of certain marketing communications

To exercise these rights, please contact us using the information below.

We retain personal information only as long as necessary to:

• Provide services
• Fulfill orders
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

Clinical records are maintained in accordance with applicable Ohio laws, HIPAA requirements, licensing regulations, and professional standards.

We reserve the right to update this Privacy Policy at any time.

Any changes become effective immediately upon posting the revised policy on our website. The Effective Date at the top of this page will indicate when the policy was last updated.

If you have questions regarding this Privacy Policy or how your information is handled, please contact us:

Passion Project Health & Wellness

29339 Euclid Avenue, Suite 204

Wickliffe, Ohio 44092

Phone: (216) 505-4466

Email: Tiera@passionprojecthw.com

Website: www.passionprojecthw.com